The COVID-19 outbreak is having far-reaching implications for the hospitality, travel and leisure industry. We are using the power of our collaboration community to help companies across the HTL industry gain insights and advice on how to handle the situation from an employee and business continuity perspective.

We are hosting frequent webinars (see our events page) to discuss how companies in our sector are handling the situation, to share different approaches and to support each other. We also have a range of resources below for those in the industry who have unfortunately been let go.

At this time, more than ever, we need diverse teams, diversity of thought, backgrounds and experiences to solve what is one of the world's unprecedented problems and overcome this challenge together globally.

If our free webinars and support for the WiHTL Community help you to contend with the challenges you are dealing with during the COVID-19 crisis, please consider joining WiHTL as a member. A membership purchase is the best way to support the creation of these resources and the continuation of our work to increase gender and ethnic minority representation across the hospitality, travel and leisure industry. Please contact us at for more information

If you are not ready to sign up as a member and wish to make a voluntary contribution, please click here and make a transfer via PayPal. Thank you for your support

Register For Our Next Webinars

Coming soon - Webinar Series: The Inclusive Leader Programme (ILP)

As organisations focus their energy and resources on reopening and welcoming their employees and customers back into a safe and enjoyable environment, WiHTL is delighted to launch The Inclusive Leader Programme (ILP), the most comprehensive cross-industry programme ever put in place to support leaders across HTL create, nourish and sustain diverse and inclusive environments where people can bring their self to our companies. The ILP will take leaders across HTL on a journey of discovery, awareness, education and action that will cover three Chapters and will conclude in October 2020.

The ILP is aimed at all Leaders in HTL. The programme includes a series of webinars, toolkits and resources to support leaders across HTL create the best possible conditions for inclusive environments. The ILP will be supplemented by unique to the HTL industry, evidence based, action driven research conducted in partnership with PWC and The MBS Group.

Taking Care of the People You Need to Let Go

Outplacement Programmes for Companies

WiHTL has partnered with award winning CV writing and career coaching firm City CV to support the hospitality, travel and leisure industry and offer a suite of best-in-class outplacement support to employees who, during these unprecedented times, will need to be let go, and to make it easier for people to get the support they need, when they need it most.

City CV's packages include access to City CV's Career Refinery Portal and App. It may also include a customised programme of career and interview coaching, help in identifying the next steps and intensive writing support in the form of a compelling CV, letters and a LinkedIn profile. All these are completely bespoke and tailored to your staff’s specific needs.

We are able to offer a range of packages for employees at different stages of their career in need of different levels of support as well as individual offerings.

Bringing together e-learning, personal branding, live jobs and support with transition, the Career Refinery combines interactive tools and resources to equip your employees for the next stage of their career. With insights on the latest tools and techniques to promote self-development, this provides a robust and sustainable way to move forward. Above all, it maximises opportunities to locate and secure a new role swiftly.

The Career Refinery includes:

• 24/7 access to interactive tools, including an Interview Simulator and Aptitude Tests

• Over 800 e-learnings; videos, animations, tutorials and industry guides to embed and consolidate knowledge

• Thousands of live jobs in one place, making it easy to source the right roles according to skills, location and goals

• Support to help navigate career change and pinpoint where existing skills are most valued

CV Refinery: Online CV Service Our team will review every employee’s CV to support and reflect their aspirations as they embark on the next stage of their career.

• Articulate strengths & achievements: Once employees complete and return our user-friendly fact-finding form, one of our specialist writers will undertake a detailed assessment and CV overhaul.

• Boost success with proven techniques: Our writers will include relevant keywords to pass the sift, combined with appropriate formatting to beat the ATS algorithms.

• Review and refine: Every CV will be fine-tuned to align with industry’s expectations. Each individual will have a beautifully crafted, keyword rich and highly effective CV that places them in a powerful position when they make their applications.

WiHTL has negotiated a discounted rate on a range of packages to suit all needs depending what stay of their career your valued employees are at. They include access to the Career Refinery Portal & App and CV Refinery. Please enquire below for more information.

For Individuals - CV Writing Support

Ensure Your CV Showcases Your Talent, Experience and Stands Out From the Crowd!

Writing a great CV is both an art form and a science, which is why we are delighted to offer a fully online service to help you get a first rate CV that will support you at this challenging time when trying to secure a new role in HTL.

Our CV writers are all hugely experienced at what they do. They also care passionately about our mission to support women all the way to the top of organisations across HTL.

What next?

Step 1: Click on the button below – "Please write my CV for me" and email us your details

Step 2: We will then email you a link to a secure payment page where you will be asked to purchase the online CV service for £195+VAT

Step 3: Once you have made your payment you will get an email confirmation together with the CV Fact Find Form and a complete set of guidance notes on how to complete the form

Step 4: When you have completed the CV Fact Find Form please email it back to us and our CV writers will get straight to work

Step 5: We guarantee your CV will be emailed back to you within 10 working days.

Latest Analysis

Useful Resources For HR & D&I Leaders

CJRS: Flexible furlough HMRC guidance published

Visit the resources hub

BITC Factsheet: BAME, Mental Health & Covid-19

Read the factsheet

BITC Factsheet: Ethnicity and the Economic impact of COVID-19

Read the factsheet

Guidance For Observing Ramadan during COVID-19

Read the guide now

GEO - Domestic Abuse Advice COVID-19

Employers toolkit

Read the guide now

CIPD - COVID-19 Returning to Workplace Guide

Read the guide now

PwC - Covid-19 UK Economic Update

May 2020

Includes a sector analysis of the impact of Covid-19.

Click here to download the report

HIT - Keep Your Customers Safe Throughout COVID-19

Read the guide now

Access Hospitality - Getting Operational After Lockdown

Read the guide now

IHG - Supporting colleagues during Covid-19

IHG have a range of materials to ensure their colleagues remain connected, feel supported in dealing with new challenges and most importantly, give adequate focus to their wellbeing.

Click here to view their site

United Nations: The Impact of Covid-19 on Women

Click here to read the article

Feel free to get in touch with the team (see contact details here) or email if you have any further ideas or suggestions about how we can support you at this time

Keep well and safe