2020 Events Programme

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Autumn/Winter 2020

New Webinar Series: The Female Leader Programme (FLP)

Produced in partnership with global business strategy consultancy Q5, The WiHTL Female Leader Programme (FLP) is a unique, comprehensive cross-industry programme designed provide a series of experiences and learning opportunities to support career progression for high potential female leaders in the HTL industry.

The 10-session programme aims to identify the challenges facing women who wish to progress to the highest levels of leadership and provides practical strategies & advice to overcome them. The importance of role models and hearing real-life experiences is at the core of the programme and participants will benefit from 3 virtual C-Suite roundtables.

The FLP also includes 5 development sessions which cover a range of topics. Participants will also be allocated a cross-industry Mentor to help support their journey.

The programme is open to WiHTL members to attend (member companies can nominate up to 2 female leaders per cohort) . Non-members can join the programme for £500+VAT. Nominations are now closed.



December 2020

9th December - HR in HTL - Lunch & Share

Time: 13.00 - 14.00 GMT

Join another edition of our HR in HTL - Lunch & Share sessions. Find out how HR leaders in hospitality, travel & leisure are planning to use the Government Kickstart Programme. This will be an interactive discussion so all participants are requested to come ready to share their views, experiences and ask questions.

January 2020

13th January - HR in HTL - Lunch & Share

Time: TBC GMT

Join another edition of our HR in HTL - Lunch & Share sessions. Guest speakers to be announced shortly.

For further information on the Webinars and Masterclasses, please contact us at info@wihtl.com

Partner Webinars

10th December - Do you have a business case for outsourcing payroll?

Time: 11.00 - 12.00 GMT

Mandy Hawley (from HR & Payroll solution specialists SD Worx) and Bob Rehill (an independent HR Advisor, from Bob Rehill and Associates), will walk through the decision-making process and frequently asked questions when considering payroll outsourcing. 

They will be joined by Doug Brown, Director of HR at AG Barr Plc and Wendy Doherty, People Director of Bestway Retail, who will share their experiences and discuss how they built the business case to switch to an outsourced payroll service, and what impact this has had on their businesses and their people.

WiHTL Webinar Recordings

Webinar Recording - Virtual Roundtable - Global HR Leaders in HTL

On 2nd December, Tea Colaianni, Founder and Chair WiHTL chaired a panel discussion with Global HR Leaders in HTL from Australia, Greater China, Continental Europe and the UK and explored the people challenges facing HTL businesses in different geographies at this time of great uncertainty.

Guest speakers included -

  • Len Jillard, CPO International Markets, McDonald’s Restaurants

  • Ying Ying Koh , VP HR Greater China, InterContinental Hotels Group (IHG)

  • Rosie McArdle, Executive Director, Compass Group Australia

  • Michael Custers, CMO, SD Worx

Webinar Recording: CV Workshop

WiHTL and City CV, the international award-winning career consultancy, partnered to present a FREE one-hour online live training session, to help you to create a strong and authentic CV which will get you noticed for the right reasons. Expertise and insider knowledge gathered from years of CV writing and recruiting were shared by Victoria McLean, Founder and CEO of City CV. Victoria is a former Recruitment Manager for Merrill Lynch and Goldman Sachs, and former head-hunter.

Webinar Recording: The Impact of Menopause at Work - An Insight into HTL - White Paper Launch

WiHTL launched a new white paper in partnership with Lauren Chiren, Women of a Certain Stage, on the impact of the menopause in the workplace in the hospitality, travel and leisure industry. The webinar contains insights from our unique research along with recommended key actions for employers and a call for employers to provide support in order to create a gender-inclusive environment that benefits all.

Webinar Recording: Build Back Better - Make Your Workplace a Magnet for Working Families

Working parents and carers of all genders have become more visible during the pandemic. The strong, sustainable employers of the future will be those who catch the new, post-Covid sense of humanity, new ways of working and changed expectations about work-life integration.

Jennifer Liston-Smith, Head of Thought Leadership, Coaching & Consultancy, Bright Horizons UK shares what leading employers across different sectors have done during the pandemic to engage parents and carers of all genders, and their managers, and what will come next. She also identified how to build a blend of no-cost and low-cost options as well as understand the trends on larger programmes at a time when culture, purpose and engagement are at a premium, and many working families are exhausted and looking for a better way.

Webinar Recording: Measuring Inclusion

On 1st July, New York based Diversity & Inclusion experts, Lisa Magill and Paolo Gaudiano from Aleria PBC, shared their unique, human-centric framework to define and measure inclusion. They explained why inclusion should be the most critical element of any D&I strategy, and to show how to link specific D&I inclusion initiatives to traditional business KPIs and to employee satisfaction.

Webinar Recording: Race & Ethnicity in HTL

On 10th June, we gathered together leaders from across the HTL industry to share practical advice on how to build an inclusive culture in your workplace as well as how to be supportive. Guest speakers included -

· Sandra Kerr - Race Equality Director, Business in the Community

· Patrice Mantey - Head of Joint Ventures & Commercial Planning, Virgin Atlantic Airways Ltd.

· Dare Ilori - Group Head of Sustainability, Merlin Entertainments

· Hannah Tengnah - Legal Counsel, McDonald's Restaurants

The webinar recording is free to download and also contains links to other useful resources.

Webinar Recording: CV Review Workshop

On 22nd May, Sam Seigler from Executive Search firm, The MBS Group, along with the WiHTL team give guidance on how to prepare a CV in the light of COVID-19 including what are employers looking for and what experience is critical in the current climate. Sam also takes participants through how to approach and work with head-hunters or recruitment agents as well as how to present your profile on LinkedIn, interview tips and how to broaden your network.


Listen to 'The Voice of Leaders' - Our New Podcast

Leaders have a powerful voice when it comes to creating a culture where diversity of thought is valued and people feel included and they belong

Join Tea Colaianni, Founder and Chair of WiHTL, as she interviews Paul Pomroy, CEO, McDonald's UK & ROI about his leadership journey, career lessons learnt along the way, being an advocate for inclusivity and belonging, their views on why diversity matters to all stakeholders.

If you want to be inspired by ‘real’ models, this podcast is for you. You can listen now and subscribe to the WiHTL 'The Voice of Leaders' podcast channel on iTunes, Spotify, Stitcher and Google Podcasts - smarturl.it/voiceofleaders

WiHTL Latest News

We are proud to launch the second edition of the Women To Watch & Advocates for Change in HTL Index in partnership with the wonderful team at The MBS Group.

The 2020 edition of the Index highlights an incredible line up of talented female role models with broad experiences and achievements - women distinguished for their commercial and operational excellence, industry and social impact, achievements, resilience and commitment to the industry - whilst it also profiles 10 inspiring advocates for diversity and inclusion.

A fantastic celebratory launch event was held on 1st December and included insights from guest speakers Keith Barr, CEO, IHG; Penny Hughes, Chair, The Gym Group and an inspirational talk by Hannah Ingram-Moore - daughter of Sir Captain Tom Moore.

A press release with further details of the Index can be found here. A media kit was sent to all those featured in the Index. If you would like to receive a copy of it, email gina@wihtl.com.

Our congratulations from all of us at WiHTL go out to all those featured!