Programme of Events

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WiHTL Leadership Programmes

The Global Female Leader Programme (GFLP) - Nominations for the 3rd cohort will open in September 2021

The WiHTL Global Female Leader Programme (GFLP) is a unique, comprehensive cross-industry programme designed to provide a series of experiences and learning opportunities to support career progression for high potential female leaders in the HTL industry.

Thank you to Venari Partners for supporting the 2nd cohort April to September 2021.

The programme is open to WiHTL members to attend (member companies can nominate up to 2 female leaders per cohort). Non-members are also able to participate for a fee per participant.

Ethnic Minority Future Leaders Programme (EMFL) - Nominations for the 2nd cohort will open in August 2021

Produced in partnership with McDonald's, the Ethnic Minority Future Leaders Programme (EMFL) aims to improve ethnic diversity in leadership through identifying and investing in existing high potential ethnic minorities employees and supporting their progression into more senior roles across HTL.

The programme is open to WiHTL members to attend (member companies can nominate up to 2 ethnic minority future leaders per cohort). Non-members are also able to participate for a fee per participant.

WiHTL Events

21st April - The Inclusive Leader Programme: Re-engagement Series - Building Emotional Resilience and Wellbeing

Time: 13.00 - 14.00 GMT

The topics of wellbeing and emotional resilience are critical to inclusive leadership and after the last year, there has never been a greater need for focus on these areas. However, new research conducted by Aon, a global professional services firm, has shown despite the impact of the pandemic under half of employers (44%) have a formal wellbeing strategy in place.

In this session we will be joined by Victoria Maclean, CEO of City CV to share her insights on how organisations can create robust and impactful well-being strategies that enhance emotional resilience. We will also be joined by Lisa Essuman, Inclusion & Wellbeing Manager at Paddy Power Betfair who will share her organisation's journey and the work they have done to create innovative and sustainable well-being programmes.

Open to WiHTL Members to attend

22nd April - The Inclusive Leader Programme: Re-engagement Series - The Leader Teams Need Now

Time: 11.00 - 12.00 GMT

Adopting an inclusive leadership approach will be critical and, in this session, Richard Nugent from Twenty-One Leadership joins us again, almost a year on from his hugely valuable 'Furloughed Leader' programme, to explore the skills and mindsets that will enable Leaders to succeed in the 'new normal'.

Richard will also develop 2 x 10 minutes 'Ted Talk' type recorded sessions to further explore the topic that will be available to WiHTL Members to cascade across their teams.

Open to WiHTL Members to attend

22nd April – EMFL Programme Session 4 – Virtual Roundtable with HTL Leaders + Personal brand and raising your profile at work

Time: 14.00 - 17.00 GMT

With Victoria McLean CEO CityCV, Tracey Groves Founder and CEO Intelligent Ethics and Reza Merchant CEO The Collective

For EMFL programme delegates only.

27th April - The Inclusive Leader Programme: Re-engagement Series - Rebuilding Engagement in a Post-Covid World

Time: 11.00 - 12.00 GMT

Engagement of teams and individuals is at the core of what is meant of inclusive leadership, however even before the pandemic the true cost of employee dis-engagement was staggering, costing UK businesses up to £340 billion a year in sick absence, poor attendance, low productivity and all associated costs relating to this widespread workplace challenge.

As the industry prepares to reopen at pace, these challenges are now even greater as employees return, some having been out of the workplace for over a year by the time their business is able to reopen and others feeling they have 'held the fort' throughout the pandemic.

This session welcomes John Neal, Head of Learning & Development at Maytrix Group to explore ways organisations can to re-engage with their teams and create an employee engagement programme that will promote a healthy workplace culture and positively impact employees and customers.

Open to WiHTL Members to attend

12th & 13th May 2021

12th & 13th May 2021 - The Festival of Inclusion in HTL

Time: 9.00 - 17.00 GMT

The Festival of Inclusion in HTL is the first event of its kind and over two days will include:

- the best examples of Diversity, Inclusion and Belonging across the HTL industry;

- detailed case studies, presentations, interviews, panel discussions, inspirational talks, videos, networking breakout sessions;

- expert D&I speakers.

The Festival will be a fully digital experience and will be the event of the year in the D&I space in our industry with the objective of businesses sharing diversity and inclusion initiatives and strategies, meeting, learning, networking and inspiring. Join to hear from HTL companies that are at the forefront of change and are shifting the dial in the D&I sphere. Anybody interested in learning, sharing, inspiring culture change across hospitality, travel and leisure is welcome to attend. Delegates will get a unique insight into D&I best practices across the HTL industry that foster a culture of inclusion, belonging and allyship.

Sponsorship opportunities are available. Please contact us for details.

26th May 2021 – EMFL Programme Session 5 – Virtual Roundtable with HTL Leaders + Navigating organisational paths and building networks in HTL

Time: 14.00 - 17.00 GMT

Speakers coming soon.

For EMFL programme delegates only

23rd June 2021 – EMFL Programme Graduation

Time: TBC

Speakers coming soon.

For EMFL programme delegates only

For further information on the Webinars, Programmes and Masterclasses, please contact us at

WiHTL Webinar Recordings

Webinar Recording - Virtual Roundtable - Global HR Leaders in HTL

On 2nd December, Tea Colaianni, Founder and Chair WiHTL chaired a panel discussion with Global HR Leaders in HTL from Australia, Greater China, Continental Europe and the UK and explored the people challenges facing HTL businesses in different geographies at this time of great uncertainty.

Guest speakers included -

  • Len Jillard, CPO International Markets, McDonald’s Restaurants

  • Ying Ying Koh , VP HR Greater China, InterContinental Hotels Group (IHG)

  • Rosie McArdle, Executive Director, Compass Group Australia

  • Michael Custers, CMO, SD Worx

Webinar Recording: CV Workshop

WiHTL and City CV, the international award-winning career consultancy, partnered to present a FREE one-hour online live training session, to help you to create a strong and authentic CV which will get you noticed for the right reasons. Expertise and insider knowledge gathered from years of CV writing and recruiting were shared by Victoria McLean, Founder and CEO of City CV. Victoria is a former Recruitment Manager for Merrill Lynch and Goldman Sachs, and former head-hunter.

Webinar Recording: The Impact of Menopause at Work - An Insight into HTL - White Paper Launch

WiHTL launched a new white paper in partnership with Lauren Chiren, Women of a Certain Stage, on the impact of the menopause in the workplace in the hospitality, travel and leisure industry. The webinar contains insights from our unique research along with recommended key actions for employers and a call for employers to provide support in order to create a gender-inclusive environment that benefits all.

Listen to the Podcast - 'The Voice of Leaders'

Leaders have a powerful voice when it comes to creating a culture where diversity of thought is valued and people feel included and they belong

Join Tea Colaianni, Founder and Chair of WiHTL, as she interviews Paul Pomroy, CEO, McDonald's UK & ROI about his leadership journey, career lessons learnt along the way, being an advocate for inclusivity and belonging, their views on why diversity matters to all stakeholders.

If you want to be inspired by ‘real’ models, this podcast is for you. You can listen now and subscribe to the WiHTL 'The Voice of Leaders' podcast channel on iTunes, Spotify, Stitcher and Google Podcasts -