Our Inclusion Summit is back!
Exciting news — the ‘Inclusion Maturity Curve’, which is powered by inclusion in, is reopen for 2025 submissions! Last year, over 75 of the UK’s foremost organisations across the Hospitality, Travel, Leisure, and Retail sectors took part, and this figure looks set to rise in 2025. Will your organisation be among them?
This diagnostic assessment enables organisations to measure the maturity and impact of their EDI initiatives, policies, and practices, as well as the progress being made in building an inclusive organisation. By measuring in three key areas - the employee journey, leadership, and stakeholders - it allows them to understand where they currently are and then build a roadmap of where they want to get to.
Dr Charoula Tzanakou, Director of CDPRP and Reader in HRM, Oxford Brookes Business School Centre for Diversity Policy Research and Practice, explains:
“The Inclusion Maturity Curve offers a structured and comprehensive framework that emphasises continuous improvement, accountability, and measurable impact. It provides organisations with a critical starting point to assess their current EDI status, track and analyse data, identify challenges, and determine which actions need to be developed or enhanced to foster inclusivity. Lastly, the Maturity Curve encourages organisations to align their Inclusion goals with broader business objectives, enabling them to track the impact of equity, diversity and inclusion on overall strategy and outcomes.”
Why take part?
Now in its third year, it is clear that organisations taking part have made great strides in using data and insights to foster more inclusive workplaces, but it’s important to recognise that this is an ongoing journey. Whatever stage an organisation is at, this assessment provides an invaluable insight for leaders to better understand where they are now, and to inform future direction and how to drive positive change.
Completing the assessment allows each organisation to:
Measure the impact of their inclusion initiatives and strategies
Benchmark against the industry
Turn insights into action across key inclusion dimensions
Understand their ‘current state’, plot out the desired state, and create a roadmap to move forward
Gain accreditation, demonstrating their commitment to EDI and strengthening the employer brand
Read about the experiences of others who took part in the Maturity Curve in 2024:
"What I really like about this accreditation is that it's not too prescriptive. I think you can often go down that route, and it starts to become a tick-box exercise rather than something meaningful for your organisation."
— Lauren du Plooy Flowers, Diversity, Equity, and Inclusion Manager, Bourne Leisure
“We didn’t have anything that looked at inclusion holistically, and this is very much where the Maturity Curve plugged that gap. It really enabled us to look at our efforts and the impact they’re having on inclusion and belonging in the workplace.”
— Raj Jones, Head of Diversity, Equity, and Inclusion, Sodexo
Companies who took part in 2024
Companies are provided with access to a dedicated online portal, where they answer questions and provide supporting evidence across five different dimensions relating to areas such as the employee journey, leadership, and stakeholders.
Each participant organisation receives a bespoke report around four weeks after submission and they get access to the real time dashboard which updates every time a new submission is verified. Thereafter, once the portal closes, all the data is pulled for analysis and the industry benchmark is confirmed. Employer accreditation is issued after that.
If you are an existing WiHTL & DiR member, you can access and complete the Maturity Curve free of charge (as part of your membership). We also welcome participation from non-member organisations from the HTL and Retail sectors and beyond.
Members should check for more details in our newsletter and emails. For non-members, to find out more, contact stephanie@wihtlanddir.com