WiHTL is the only Collaboration Community devoted to increasing Inclusion across Hospitality, Travel and Leisure
WiHTL is the only Collaboration Community devoted to increasing Inclusion across Hospitality, Travel and Leisure
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The Inclusion Summit returns for a fifth year!
Our joint mission with Diversity in Retail is to support companies across the Hospitality, Travel, Leisure and Retail industry to create diverse and inclusive environments and to positively impact 5 million employees globally by 2030
Our joint mission with Diversity in Retail is to support companies across the Hospitality, Travel, Leisure and Retail industry to create diverse and inclusive environments and to positively impact 5 million employees globally by 2030
What We Do
What We Do
Advocate, inspire, raise awareness
Advocate, inspire, raise awareness
We conduct research and provide inclusion content that is relevant and inspiring.
We conduct research and provide inclusion content that is relevant and inspiring.
Share and learn from others
Share and learn from others
We nurture collaboration and sharing across the industry, creating multiple opportunities to interact and identify best practices that work in the HTL sector.
We nurture collaboration and sharing across the industry, creating multiple opportunities to interact and identify best practices that work in the HTL sector.
Co-create solutions
Co-create solutions
We support companies and executives in building a diverse talent pipeline through cross-industry leadership development programmes.
We support companies and executives in building a diverse talent pipeline through cross-industry leadership development programmes.
Support Organisations on their journey
Support Organisations on their journey
We create bespoke solutions for our members when they need additional or deeper support to progress their inclusion journey, driving organisational growth.
Our Collaboration Community reaches over 3 million employees
Our Collaboration Community reaches over 3 million employees
Be a part of our ever-growing Collaboration Community of companies and individuals committed to creating more diverse and inclusive workplaces.
We believe that no single company can make progress with the inclusion agenda on its own. Through collaboration we are able to have a greater impact on progressing inclusion in Hospitality, Travel and Leisure and in society as a whole.
This year’s Inclusion Summit theme of “Performance with Purpose” signals a decisive shift in how organisations across Hospitality, Travel, Leisure and Retail understand leadership, value creation and long‑term success.
For too long, purpose and performance have been treated as competing forces, as if leaders must choose between doing the right thing and delivering results. Yet all the evidence shows the opposite. In a high‑pressure environment shaped by talent shortages, shifting consumer expectations, investor scrutiny and constant disruption, the organisations that outperform are those that lead with clarity of purpose and discipline of execution.
This year’s theme will be brought to life through panel discussions, workshops and keynote presentations. Experts, practitioners and senior leaders will examine how purpose‑driven, inclusive cultures drive productivity, innovation and sustainable profit. Sessions will focus on the realities of leadership today, how leaders and boards translate values into commercial value and how purpose, when embedded properly, becomes a competitive advantage, not a cost.
The 2026 Inclusion Summit agenda will turn insight into action and equip leaders to embed inclusive leadership at the core of commercial strategy.
The Inclusion Maturity Curve
The Inclusion Maturity Curve
In 2025, over 90 of the UK’s foremost organisations across the Hospitality, Travel, Leisure and Retail sectors participated, and this figure looks set to rise in 2026. Will your organisation be among them?
Developed in partnership with the Centre for Diversity Policy Research and Practice at Oxford Brookes Business School, the Inclusion Maturity Curve is a unique, industry-backed framework. This assessment enables you to measure the maturity and impact of your company’s inclusion initiatives, policies and practices and the progress you are making in building a diverse and inclusive organisation.
"Taking part in the Maturity Curve has really helped us as a business deliver on being a best-in-class employer." Kirstie Loveridge, Executive Vice President, People and Culture at AEG Europe
Watch the full testimonial video.
Would you like to discover how to link your inclusion initiatives to tangible business results?
What's Coming Up
What's Coming Up
Thursday 12 February, 2:00pm to 3:00pm
Webinar
Mental Health Awareness: Raising awareness and understanding of how workplaces can support employees struggling with their mental health
Join us for a session led by sector speakers who will offer their insights and share experiences on supporting mental health in the workplace. This webinar will provide practical guidance and real-life stories to inspire open dialogue and greater understanding. Whether you are seeking ways to help colleagues or improve your own wellbeing at work.
Thursday 12 March, 2:30pm to 3:00pm
Bitesize Masterclass
Neurodiversity Celebration Week
This masterclass will provide an understanding of neurodiversity in the workplace, highlighting its value and the benefits of embracing different ways of thinking and working. The masterclass offers actionable steps to include neurodiverse colleagues and remove barriers to workplace participation. Discover how to recognise neurodiversity as a strength where everyone can thrive.
For more details on our upcoming events, including links for registration, refer to our events page.
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