New! Women to Watch & Advocates for Change in HTL Index 2020

We are proud to launch the second edition of the Women To Watch & Advocates for Change in HTL Index in partnership with the wonderful team at The MBS Group.

The 2020 edition of the Index highlights an incredible line up of talented female role models with broad experiences and achievements - women distinguished for their commercial and operational excellence, industry and social impact, achievements, resilience and commitment to the industry - whilst it also profiles 10 inspiring advocates for diversity and inclusion.

A fantastic celebratory launch event was held on 1st December and included insights from guest speakers Keith Barr, CEO, IHG; Penny Hughes, Chair, The Gym Group and an inspirational talk by Hannah Ingram-Moore - daughter of Sir Captain Tom Moore.

A press release with further details of the Index can be found here. A media kit was sent to all those featured in the Index. If you would like to receive a copy of it, email

Our congratulations from all of us at WiHTL go out to all those featured!

New! The Impact of Covid-19 on Gender and Race & Ethnic Diversity in Hospitality, Travel & Leisure

On Tuesday 29th September we launched a new WiHTL report produced in partnership with PwC and The MBS Group entitled 'Guarding Against Unintended Consequences: The Impact of Covid-19 on Gender and Race & Ethnic Diversity in Hospitality, Travel & Leisure.'

How have women and ethnic minorities working in HTL been affected by the pandemic? What actions do we need to take now to avoid a long term negative impact on diversity and inclusion?

We answer these questions and suggest a number of actions business in the HTL sector can take to ensure Covid-19 acts as a positive catalyst for change and not a step backwards for diversity and inclusion.

Wellbeing in HTL Toolkit

2020 has been an unprecedented year for the hospitality, travel and leisure industry. Covid-19 has delivered unchartered challenges for those working in the industry. Although employee resilience has been remarkable, dealing with multiple lockdowns, social distancing, stay-at-home orders, travel and mobility restrictions, the fear of exposure to the virus, significantly decreased demand and the temporary closure of many hospitality, travel and leisure businesses has taken its toll on employee wellbeing and mental health.

It has therefore become a top priority for companies in HTL to put in place robust wellbeing programmes. To help businesses put such programmes in place, we have compiled a list of toolkits and resources collected from across the WiHTL Collaboration Community.

Simply fill out the brief form to download the toolkit here.

White Paper: The Impact of Menopause at Work - An Insight from HTL

Our research survey found that 69% of women surveyed who were working in hospitality, travel and leisure said their organisation was not menopause savvy and 59% felt they worked in a culture that is not supportive of menopause.

Every woman goes through the menopause and yet it still remains a taboo topic. 30% of women we surveyed have considered leaving their job as a result of menopausal symptoms.

In light of the above we produced a white paper in partnership with Executive Health Coach & Menopause Expert, Lauren Chiren from Women at a Certain Stage to share advice, tools and real life case studies to assist companies in putting in place more supportive measures.

Simply download the white paper here Complete the brief form to download your copy of the free webinar slides and full menopause resource list or email to request them.

WiHTL Annual Report - 2020 Edition

Our yearly research into the status of diversity and inclusion across hospitality, travel and leisure was published on the 5th of February 2020. We are delighted that The MBS Group (for the second consecutive year) and PwC (for the 3rd consecutive year) have supported WiHTL with what has now become the leading voice on diversity and inclusion collaboration across HTL.

The 2020 Report focuses on two key areas of the diversity and inclusion journey: Gender (for the 3rd year) and Race and Ethnicity (for the 2nd year). It explores progress made by companies across the sector both in terms of increasing the percentage of women and Black, Asian and Minority Ethnic employees at senior leadership level as well as making meaningful changes towards creating a diverse and inclusive organisational culture.

The report is now available to download here. The official report press release can be found here.

For any information about the report, please contact

Key Findings from the WiHTL Annual Report 2020

In positive news, the report found that key progress has been made in female and BAME representation at each of the most senior levels – Board, Executive Committee and Direct Reports.

There is however also room for considerable improvement. 84% of businesses are still not on track to reach 33% female representation across all 3 leadership levels by end of 2020.

In the area of race and ethnicity, a step change is needed in the industry. Strikingly, the report found 82.5% of companies have no BAME leaders at board level and just 12.5% of companies are in line with or greater than the UK working age population.

WiHTL Reports

HTL Case Studies

Read D&I case studies from IHG, Virgin Atlantic & Virgin Holidays

Read more about why D&I is so important to IHG

Virgin Atlantic & Virgin Holidays Case Study

Be Yourself Steering Group

Be Yourself Manifesto


European Network Against Racism: Women of Colour in the Workplace

Read the toolkit

European Network Against Racism: Managing Religious Diversity in the Workplace

Read the toolkit

European Network Against Racism: Race and Mental Health at Work

Read the toolkit

IMD - Diversity & Inclusion: a case of targets, quotas or freewheeling?


May 2020

PwC: Maintaining focus on equality

Read the latest research

Conducted April - June 2020

BITC Factsheet: Ethnicity and the Economic impact of COVID-19

Read the factsheet

BITC Factsheet: BAME, Mental Health & Covid-19

Read the factsheet

SD Worx - Power to the People - e-Book

Preparing for the flexi work revolution

June 2020

Modern Families Index 2020

January 2020

Ethnic Diversity Enriching Business Leadership

An Update From The Parker Review

2020 Edition

Hampton-Alexander Review 2019

November 2019

Flexible Working Guidance For Senior Leaders & Managers

by GEO & CMI

January 2020

Family-friendly working practices - Summary Report

October 2019

Employment Pathways and Occupational Change After Childbirth - Summary Report

October 2019

Improving Women's Progression in the workplace

October 2019

Cranfield University - The Female FTSE Board Report

July 2019

Gender equality at every stage: a road map for change

July 2019

Gender Equality Monitor

July 2019

The case for change

July 2019

Mandatory Gender Pay Gap Report

April 2019

Women in Work Index 2019

PwC have launched the annual update of the Women in Work Index, their measure of female economic empowerment across the OECD.

March 2019

Ethnicity Pay Gap Report

Survey Response Report

October 2018

WiHTL Women in Hospitality, Travel and Leisure 2020

2018 Edition

2020 Women on Boards

Gender Diversity Index

Hampton-Alexander Review 2018

November 2018

PwC Gender Pay Gap Reporting

Hospitality, Travel and Leisure

May 2018