Our Recent Research  

Within the toolkit there is a range of helpful materials, including tips on how to establish your group, industry case studies to share best practice, and strategies for engaging with senior leadership.

We hope that this new ENG toolkit will empower organisations and individuals to create meaningful connections, foster a sense of community, and drive positive change within our sector.

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The toolkit has been created in collaboration with Members of the WiHTL and Diversity in Retail’s Race & Ethnicity Committee and includes topics such as being an authentic and active ally, understanding and unlearning biases, calling out non-inclusive behaviour and how to navigate conversations about race. 

The next phases of the toolkit will offer support and guidance for line managers, leaders, employee network groups as well as Human Resources and Diversity, Equity, and Inclusion professionals. 

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We are delighted to launch our first-ever Employee Voice Report based on the results of a survey we conducted in October 2022. The Report highlights insightful findings in what diversity, equity and inclusion really means to people from every function and level working across the sector and provides fascinating and wide-reaching insights into how represented employees feel in their organisations, whether they have a full sense of belonging while at work, and how important an organisation's commitment to diversity, equity and inclusion is to them personally.  

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The report demonstrates how progress, albeit slowly, is being made on closing the gender pay gap and how organisations are addressing the challenges to achieving parity. With statistics drawn from a full sector overview, we also take a deeper dive into how the WiHTL Collaboration Community is taking action to ensure that the pay gap remains at the forefront of DE&I strategy with case studies from Carnival UK (P&O Cruises & Cunard), Compass Group UK & Ireland and ODEON Cinemas Group

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Now in its fourth year, this edition of the index is again in partnership with The MBS Group and features Women To Watch & Role Models for Inclusion in the Hospitality travel and leisure sector. 

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The report marks five years of partnership between WiHTL and The MBS Group, and provides an in-depth analysis of diversity across the sectors. Drawing on data captured from 200 businesses across the industry and conversations with Chairs, CEOs and HRDs. 

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To support companies collect, analyse and act on their ethnicity pay gap data, we've produced a guide on Ethnicity Pay Gap reporting. This guide includes insights from our members, case studies and different approaches to reviewing pay disparities. 

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In recognition of Mental Health Awareness Week, we are delighted to launch a new and unique piece of research produced in partnership with the NHS approved mental health app Thrive. 

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WiHTL Articles & Podcasts 2022

In Conversation with Moni Mannings - May 2022

The Caterer - Gender Pay Gap Widens in Hospitality - March 2022

WiHTL Articles & Podcasts 2021 

Menopause in the Workplace Podcast

The Ethical Leader & ESG by Tracey Groves

How companies can support LGBTQIA women and those who identify as non-binary.

Ethnic Minority Future Leaders Programme Yearbook 2021

WiHTL Reports 

2023 Publications

FTSE Women Leaders Review

Parker Review

Gender Pay Gap Reports - 2022

Delaware North 2021 Gender & Ethnicity Pay Gap Report

Gender Pay Gap Reports - 2021

EasyJet 2021 UK Gender Pay Report 

Center Parks UK Gender Pay Report 2020

Entain Gender Pay Gap Report 2020

IHG Hotels & Resorts Gender Pay Gap 2020 & 2021

Benugo Gender Pay Gap Report 2020

Carnival Fleet FMSI Gender Pay Report 2021

Virgin Atlantic Gender Pay Gap Report

Costa Coffee Gender Pay Gap Report 2021

KFC GEnder Pay Gap Report

Nando's Gender Pay Gap Report

Edyn Gender Pay Gap Report

Flutter (Paddy Power/Betfair) Gender Pay Gap Report

Travelodge Gender Pay Gap

The Gym Gender Pay Gap Report

ODEON Gender Pay Gap Report

Whitbread Gender Pay Gap Report

Sodexo Gender Pay Gap Report

Elior UK Gender Pay Gap Report 

Delaware North UK Gender Pay Gap Report

Moto Gender Pay Gap Report 

Pizza Hut Gender Pay Gap Report

Greene King Gender Pay Gap Report

Heineken UK Gender Pay Gap Report 2020

Starbucks Gender Pay Gap 2021

Young's Gender Pay Gap 2021

Wickes Gender Pay Gap Report 2021

2022 Publications

McDonald’s 2021 Diversity Snapshot 

Fertility Matters: Becoming a Fertility Friendly Employer

Fairplay Talks: Guide to help workplaces be more accessible for disabled staff

The Parker Review Committee - Improving the Ethnic Diversity of UK Boards

FTSE Women Leaders Review - 2021

2021 Publications

40 Sources for outlining the business case for D&I

Parental Leave Policy & Reward Benchmark

Bright Horizons

Flair Impact: How to build a culture that attracts & maintains diverse talent

Commission on Race and Ethnic Disparities - 2021

 Women on Boards UK 

June 2021


Women at Work: a global outlook

The impact of menopause at work

CIPD - Meeting the BITC Race At Work Charter - 2021

Ethnic Diversity: From Rapid Response to Lasting Impact

Hampton-Alexander Review 2021

Managing Hidden Disabilities

50+ Book Recommendations From Inspiring Female Leaders in Hospitality, Travel & Leisure


How D&I leaders can drive measurable results

Wellbeing Toolkit

To join WiHTL as a member, please enquire here