NEW! The Impact of Workplace Inclusion on Mental Health of Employees

In recognition of Mental Health Awareness Week, we are delighted to launch a new and unique piece of research produced in partnership with the NHS approved mental health app Thrive. The research undertaken explores the correlation between perceived levels of inclusion within the workplace and overall mental health. This report provides analysis from an in-depth survey within the HTL and Retail sectors and gives practical advice to ensure that organisations can best manage the wellbeing of their teams.

We have also produced a podcast on the same topic hosted by WiHTL/DiR Director Joanna Auñon and introducing guests Andres Fonseca, CEO & Co-Founder of Thrive and Kerri Bailey, a Research Scientist for Thrive. Their conversation focuses on the results of this survey and how it makes business sense to focus on inclusive practices.

Download the report here

Listen to the podcast here

Social Mobility Report

This report, written by Tracey Groves (CEO Intelligent Ethics and Partner Stoneturn), summarises the key points which were raised during a WiHTL webinar last year based on the importance of social mobility. It aims to provide our community with greater understanding of this topic through references to current thought leadership, a case study and highlighting leading research in this area.

With contributions from André Flemmings (WHSmith), Donna Catley (Compass) and Justine Greening (Social Mobility Pledge).

Download your copy

Employee Network Groups

in HTL & Retail Toolkit

Following the success of our Employee Network Groups (ENG) in HTL & Retail Conference at the beginning of February, we are pleased to launch a Toolkit covering the insights, learnings and experiences shared by members of the WiHTL and DiR Collaboration Community during the event, as well as little gems uncovered through one to one conversations, panel discussions, surveys, polls and personal experiences.

If you are thinking of setting up an employee resource group, this Toolkit provides inspiration and guidance. If you have been running one for some time and are looking for more engagement and impact, you will learn from the advice of leaders, ENG chairs and Executive Sponsors that have used these networks successfully to drive meaningful change and deliver value to their members and wider organisation.

Email for your copy (WiHTL members) or to enquire how to purchase (non-members).

Gender Pay Gap in HTL Report

In partnership with PwC, we are delighted to launch a new report exploring research into the current state of the gender pay gap in the HTL sector.

Against the backdrop of the social inequality highlighted during COVID-19 and the delayed gender pay gap deadline of last October, the report highlights the progress made in our sector to close the gender pay gap and analyses the potential impact of the pandemic on inclusion, diversity and fairness as focus areas for employers, employees, customers and investors.

The report also draws upon a number of case studies from across the HTL sector and contains specific recommendations to employers on how to close the gender pay gap.

Read the accompanying press release here.

Our Recent Research

In partnership with The MBS Group, we are delighted to launch the Women To Watch & Role Models for Inclusion in HTL 2021 Index.

The Index is available to download here.

The 2021 WiHTL's Annual Report in partnership with The MBS Group tracks the progress being made on diversity and inclusion targets within HTL in the past twelve months.

The report is available to download here. The accompanying press release can be read here.

The Interim GPG in HTL Report in partnership with PwC reviews the data shared by those companies in our sector that have elected to publish their gender pay gap reports (by the end of May 2021). It also extrapolates some of the insights and best practices that they have put in place to tackle gender inequality in our sector. The report is available to all to download here.

The Recruiting for Diversity Toolkit serves as a valuable resource for HR leaders in the sector by identifying best practices and highlighting strategies in recruiting processes that help organisations post-pandemic to attract, select and onboard a rainbow of talent within the hospitality, travel and leisure industry. The report is available to download here.

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WiHTL Articles & Podcasts 2022

In Conversation with Moni Mannings - May 2022

The Caterer - Gender Pay Gap Widens in Hospitality - March 2022

WiHTL Articles & Podcasts 2021

Menopause in the Workplace Podcast

The Ethical Leader & ESG by Tracey Groves

How companies can support LGBTQIA women and those who identify as non-binary.

Ethnic Minority Future Leaders Programme Yearbook 2021

WiHTL Reports

Gender Pay Gap Reports - 2022

Delaware North 2021 Gender & Ethnicity Pay Gap Report

Gender Pay Gap Reports - 2021

EasyJet 2021 UK Gender Pay Report

Center Parks UK Gender Pay Report 2020

Entain Gender Pay Gap Report 2020

IHG Hotels & Resorts Gender Pay Gap 2020 & 2021

Benugo Gender Pay Gap Report 2020

Carnival Fleet FMSI Gender Pay Report 2021

Virgin Atlantic Gender Pay Gap Report

Costa Coffee Gender Pay Gap Report 2021

KFC GEnder Pay Gap Report

Nando's Gender Pay Gap Report

Edyn Gender Pay Gap Report

Flutter (Paddy Power/Betfair) Gender Pay Gap Report

Travelodge Gender Pay Gap

The Gym Gender Pay Gap Report

ODEON Gender Pay Gap Report

Whitbread Gender Pay Gap Report

Sodexo Gender Pay Gap Report

Elior UK Gender Pay Gap Report

Delaware North UK Gender Pay Gap Report

Moto Gender Pay Gap Report

Pizza Hut Gender Pay Gap Report

Greene King Gender Pay Gap Report

Heineken UK Gender Pay Gap Report 2020

Starbucks Gender Pay Gap 2021

Young's Gender Pay Gap 2021

Wickes Gender Pay Gap Report 2021

2022 Publications

Fairplay Talks: Guide to help workplaces be more accessible for disabled staff

The Parker Review Committee - Improving the Ethnic Diversity of UK Boards

FTSE Women Leaders Review - 2021

2021 Publications

40 Sources for outlining the business case for D&I

Parental Leave Policy & Reward Benchmark

Bright Horizons

Flair Impact: How to build a culture that attracts & maintains diverse talent

Commission on Race and Ethnic Disparities - 2021

Women on Boards UK

June 2021


Women at Work: a global outlook

The impact of menopause at work

CIPD - Meeting the BITC Race At Work Charter - 2021

Ethnic Diversity: From Rapid Response to Lasting Impact

Hampton-Alexander Review 2021

Managing Hidden Disabilities

50+ Book Recommendations From Inspiring Female Leaders in Hospitality, Travel & Leisure


How D&I leaders can drive measurable results

Wellbeing Toolkit

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